Frequently Asked Questions — Misty Palace Lonavala Villa

Standard check-in is from 1:00 PM and check-out is by 11:00 AM. Early check-in or late check-out may be available on request, depending on same-day bookings.

To confirm a booking, we take an advance payment via UPI, bank transfer or other approved methods. The remaining amount is usually payable closer to the stay date or at check-in, as communicated at the time of booking.

Our cancellation policy varies by season and group size. In general, last-minute cancellations or no-shows may attract partial or full retention of the advance. Please check the latest policy at the time of booking.

Pets may be allowed on a case-by-case basis, depending on the group and dates. Please inform us in advance so we can confirm pet rules, any additional cleaning charges, and restricted areas if applicable.

Yes. Misty Palace has a private swimming pool that is only for the use of guests staying at the villa. Pool timings and basic safety guidelines are shared at check-in.

Yes. The villa has private parking space inside the premises for multiple cars. If you are travelling with a large number of vehicles, please inform us so we can guide you on parking arrangements.

Misty Palace offers indoor entertainment such as TV, music, karaoke, board games and comfortable common spaces. The exact set of amenities may change over time, so please check the latest list before your stay.

Yes. Misty Palace is suitable for birthdays, anniversaries and small celebrations as long as house rules are followed. Decor, DJs or special arrangements should be discussed with us in advance.

Guests may arrange outside food or delivery, but we recommend coordinating with our team so that timing, packaging and waste disposal are handled smoothly without disturbing other guests or neighbours.

Yes. Our team can arrange home-style meals for breakfast, lunch, dinner, tea and snacks for your entire stay, based on a pre-decided plan and menu. Charges depend on the number of guests and meal choices.

Barbecue arrangements can be made on request, subject to weather and staff availability. We can help with equipment and basic setup; ingredients and marination can be discussed as per your preference.

Yes. The private turf is available only to the guests staying at Misty Palace for the duration of their booking. Please follow basic safety and timing guidelines shared by the team.

Misty Palace is a 5 BHK villa with multiple bathrooms and common areas designed for group stays. Exact bed and bathroom distribution can be shared at the time of enquiry.

Basic housekeeping is usually included, with cleaning of common areas and bathrooms once a day. Extra cleaning or special housekeeping schedules can be discussed at an additional cost.

The villa is located within driving distance of popular Lonavala spots such as waterfalls, viewpoints and markets. Travel time depends on traffic; our team can guide you with the nearest routes and suggestions.