Our Commitment for your Valued Safety and Luxurious Stay

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Terms & Conditions

Check-In/Out Details:

  • Check-In: After 1:00 PM
  • Check-Out: Before 11:00 AM
  • Early arrivals and late departures may be accommodated depending on availability and might incur additional charges.

Booking & Payment:

  • Your reservation will be secured once advance of 50% of agreed amount has been made to the account of owner. The bookings on OTA will then be blocked. The remaining 50% needs to be paid before the checkin. .
  • A refundable security deposit of Rs 3000 is required upon arrival at the villa to cover potential damages. This will be collected by the caretaker.

Guest Responsibilities:

  • Please share the team leader’s contact number and Aadhaar ID with our caretaker.
  • For everyone’s peace of mind, drugs are strictly prohibited on the premises.
  • Out of respect for local ordinances, outdoor music can be played only until 9:30 PM. You may enjoy indoor music at a moderate volume afterward.
  • Guests are expected to treat the property with care and maintain a peaceful environment.
  • Ensure the safety of your personal belongings. We aren’t responsible for lost items.
  • Children under the age of 12 should be accompanied by an adult when using the pool.
  • Pool hours: 9:00 AM – 9:30 PM.

Staff Availability:

  • Our caretaker and cook are at your service from 8:00 AM to 10:00 PM.

Note: The terms and conditions at Misty Palace have been established for various reasons – adherence to rules set by local authorities, protection of our property, and your safety, but most importantly, to ensure you have a memorable stay.

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"Two women friends posing on a balcony at Misty Palace Villa, Lonavala, with the lush green Sahyadri Mountains in the background."
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